As mentioned in one of yesterday's post, government employees are lacking the knowledge and skills to effectively do their jobs. Yep, I said effectively.
A true test of an employees skill set is whether they make it easy or not for 'customers' and 'stakeholders' to interact with the organization. There are tons and tons of educated people that cannot express themselves simply; that inability causes them to create complicated forms, using convoluted jargon.
If the government is sending some of its workers back to school to learn the basics of their job, perhaps they could send them for a 'simplicity communication' program too.